Shipping time and handling Standard shipping cycle: After the order is confirmed, the goods will be dispatched from the Romanian warehouse within 15 to 30 working days (excluding customized goods). Delay Notice: In case of peak periods (such as holidays) or force majeure (such as weather or customs inspection), it may be extended by 1 to 5 working days. We will notify you by email. Urgent needs: If you need expedited service, please contact our customer service team (formerture@homerniturec.com) and we will do our best to coordinate.
Delivery range and freight charges Coverage area: Currently covering the entire European Union, it will gradually expand to other regions in the future. Freight calculation: Automatically generated based on the volume, weight and destination of the goods. The final amount is displayed on the settlement page. Free shipping policy: Free delivery is available for orders over 300 euros within Romania.
Logistics tracking and notification Shipping Notice: After the goods are dispatched, you will receive an email containing the logistics tracking number and the tracking link. Self-query: Enter the tracking number through the official website of the carrier (such as DPD, Fan Courier) to query the progress in real time.
Customs and Taxes Within the European Union: Duty-free (in accordance with the EU’s unified market policy). For non-EU regions: The buyer shall bear the import duties/value-added tax by themselves. The specific amount is subject to the determination of the local customs.
Signature for receipt and inspection Check the package: Please check if the outer packaging is intact before signing for it. If any damage is found, please take photos for record and refuse to accept. Problem feedback: Please contact formerture@homerniturec.com within 48 hours after receipt to provide evidence and we will assist in handling it.
Contact us Have any questions about the transportation policy? Welcome to consult through the following methods Email: formerture@homerniturec.com
